If you cancel 24 hours after booking at least 2 weeks prior to arrival, you lose 0%.

If you cancel more than 30 days prior to arrival, we retain 30% of the total reservation.

If cancelled between 30 and 15 days prior to arrival, we retain 50% of the total reservation.

If cancelled between 15 and 2 days prior to arrival, we will retain 75%.

Less than two days prior to arrival we retain 100% of the reservation.

The cancellation request must always be done by email. 

If you cancel more than 14 days before the arrival date, you will immediately receive a ChicRoom voucher worth 100% of the amount you pre-paid when you booked.

If you cancel less than 14 days before the arrival date, we will send you a voucher worth 50% of the online payment. We give the other 50% to the apartment owner to compensate him/her for losing the booking at such a short notice.

The cancellation request must always be done by email.

If you cancel less than 15 days prior to the arrival date, you will pay 50% of the total amount.

If you cancel less than 24 hours prior to the arrival date or are a no-show, you will pay 100% of the total amount.

In the event that the client should change their dates, it will be treated as a new stay and it will be subject to the cancellation conditions.

The amount pre-paid when you booked the accommodation is non refundable and cannot be transferred from one accommodation to another.

The cancellation request must always be done by email.