Credit Card Safety

Is it safe to pay with my credit card?

Yes, our credit card payment pages are SSL secured through the ServiRed payment system. For the pre-payment you will be redirected to the secured payment system, where you can enter your card details in a secure environment.

How do I know it is safe?

When you enter on the payment page, you will see a small icon at the top of your internet browser (if using Firefox) which tells you it is safe.

Our website is secured using the latest technology, so credit card online payment is processed by Caixa Bank, Spanish's largest savings banks. They use SSL technology to secure your credit card details. When you click on your preferred payment method you will also see that the URL address has changed, from "http:" into "https:" where the "s" stands for secure, as follows:



PayPal, the trusted leader in online payments, enables buyers and businesses to send and receive money online.


Privacy Policy

Will my personal details be handled confidentially? 

We always handle all personal details you provide during your booking with confidentiality. We will only request information that is necessary to proceed with the booking. Personal data such as your name, e-mail address and telephone number will only be shared with the owner of the apartment if necessary. Your information is only used for reservation purposes, for example to update you on the status of your booking. This information is not shared with any other party.

We take every precaution to protect personal information gathered on this site. Any sensitive information transmitted through this site is secured.

If you have more questions about the security of this website, you can send us an e-mail to or call our customer service at +34.93.368.21.07

What sort of personal information does gather?

Here are the types of information we gather:

  • Information that you provide voluntarily: We record information that you enter on our website or provide through communications with us. You can choose not to provide certain information. We use the information to help you in your requests, as well as in making our website easier to navigate.
  • Information that we receive automatically: We record information whenever you interact with us. As with most websites, we use cookies, to know when your web browser accesses the website.

What about cookies?

Cookies help to memorise the preferences you make when you visit our website. These cookies track, for example, the use of languages or cities and so are useful to measure effectiveness of our pages and marketing efforts.

The Help section of the toolbar on most browsers tells you how to block cookies or receive notifications. But, since the cookies allow you to use some of ChicRoomBarcelona’s features, we recommend that you do not disable the device.