Updated on June 1, 2017
Information We Collect
Barcelona ChicRoom collects Personal Data you provide to us when using the site. Said personal data may include name, address, phone number, passport number, credit card number or email address, name of property, location of property and / or duration of stay. Also, Barcelona ChicRoom do not collect anything personally identifiable, which may be related to your personal data information, including your user name, IP address, location, operating system type, nationality and password, and search preferences for specific searches; Generic records and internet use.
How we protect your data
To prevent unauthorized access, ChicRoom Barcelona maintains procedures at a physical, electronic and organizational level to allow you to protect your personal data from any alteration, loss or accidental or unlawful destruction, and disclosure or unauthorized access to the same level. To protect credit card transactions, ChicRoom Barcelona currently uses Secure Norton TM technology to encrypt all the information of your credit card during a transaction.
How we share your Personal Data
ChicRoom Barcelona may share your Personal Data with companies that provide support services on behalf of ChicRoom Barcelona, such as web hosting services, data analysis or to market our products and services. This includes some websites of third parties, those that process credit card transactions and provide all kinds of customer service. Such third parties shall maintain the security and confidentiality of personal data and process such data in accordance with our instructions.
In some cases, ChicRoom Barcelona may ask you to negotiate directly with a third party in order to obtain such services. Also when you use the site to reserve a hotel room or for any other product or service, ChicRoom may provide your Barcelona hotel to such third party data.
ChicRoom Barcelona may, in fulfilling an applicable law, disclose the Personal Data to protect against any claim of responsibility, to respond in case of subpoenas, judicial processes, or legitimate requests by officials in charge of enforcing the law or otherwise required or necessary to comply with applicable law and those involved in any sale, function, or transfer all or part of our business or company. ChicRoom Barcelona may also, in accordance with applicable law, disclose Personal Data to enforce or apply the terms and conditions of our products and services and to protect the rights, property or safety of ChicRoom Barcelona, our users and others.
In the situations described above, the recipient of the personal data may be within a jurisdiction that may not provide an equivalent level of data that existing laws in your home jurisdiction.
Our policy regarding cookies and pixel tags
Our site uses session and persistent cookies and pixel tags to collect and store certain information about the user. A cookie is a small piece of information that a website sends to your computer and is stored on the hard drive of your computer. Session cookies are required to keep you connected during your visit to the site and disappear from your computer when you close your browser. Persistent cookies remain on your computer after the browser is closed, but can be removed at any time via your browser settings.
Cookies ChicRoom Barcelona
ChicRoom Barcelona uses a session cookie to keep you connected during your visit to the site.
ChicRoom Barcelona uses persistent cookies to "personalize" the site for each user by remembering information about the user's visit to the site. ChicRoom Barcelona also uses persistent cookies or pixel tags to analyze your browsing behavior and your visit to the site. This allows us to improve the site and our services as we adapt our advertising according to the interests of our users. These cookies and pixel tags collect information on the pages visited on the site and searches performed.
How to access or modify your personally identifiable information
If you wish to update any personal data you have provided, or if you wish to exercise your right of access, rectification, deletion and opposition to the processing of your personal data under applicable law, you should contact us through our customer service team. To protect your privacy and security, Barcelona ChicRoom check your identity before granting access or modification of your Personal Data. Any access request will be answered within a reasonable time frame. You can also object to the processing of your Personal Data for the purpose of advertising and market research and opinion.
If you want to contact our customer service representatives about any privacy issues by e-mail, please write to:
Alternatively, you can send a letter to the ChicRoom Barcelona offices at the following address:
Chic Room Barcelona
Rambla de Catalunya, 124, 1-1,
If you want to contact us by phone, you can call our Customer Service Team on:
+933 682 107 (cost of international call).
Special consideration about the children.
All children under 18 can not use the accommodation booking services on our site. As a rule, children must be accompanied by parents or guardians who have booked accommodation, except that the Policy Establishment otherwise.
Information and bookings
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For further information please don't hesitate to contact us at:
Opening hours: Monday to Friday from 9.30am till 6.30pm