Privacy Policy ChicRoom Barcelona


Updated on June 1, 2017

ChicRoom Barcelona S.L. ("ChicRoom Barcelona" or "us"). The following privacy policy describes how ChicRoom Barcelona, ​​as a data controller, collects, uses, discloses and in anyway processes personally identifiable information about individuals ("Personal Data") in connection with the services available ChicRoom Barcelona through our website ("Site"). It is considered that the references to the site include derivatives thereof, which are comprised but are not necessarily limited to web sites and mobile applications. By visiting the site, you approve the collection, use, disclosure and processing of your Personal Data, as described in this Privacy Policy 

If necessary, ChicRoom Barcelona may amend this Privacy Policy so that it reflects any changes in legislation in terms of our collection practices and the use of personal data, the features of our site or any technological advance. If any modifications change the mode of collection or the use of personal data, those changes will be posted in this Privacy Policy. Similarly, the date that the policy came into force will be specified at the beginning of the Privacy Policy. Therefore, you should periodically review this Privacy Policy to be aware of our latest policies and practices. In turn, ChicRoom Barcelona conspicuously publish such material changes prior to implementing the relevant change. If you do not agree with any changes or modifications to the Privacy Policy, please do not continue using the site. You are deemed to have given your consent to any changes in the Privacy Policy when you use the site after the effective date of the modification.

Information We Collect

Barcelona ChicRoom collects Personal Data you provide to us when using the site. Said personal data may include name, address, phone number, passport number, credit card number or email address, name of property, location of property and / or duration of stay. Also, Barcelona ChicRoom do not collect anything personally identifiable, which may be related to your personal data information, including your user name, IP address, location, operating system type, nationality and password, and search preferences for specific searches; Generic records and internet use.

How we protect your data

To prevent unauthorized access, ChicRoom Barcelona maintains procedures at a physical, electronic and organizational level to allow you to protect your personal data from any alteration, loss or accidental or unlawful destruction, and disclosure or unauthorized access to the same level. To protect credit card transactions, ChicRoom Barcelona currently uses Secure Norton TM technology to encrypt all the information of your credit card during a transaction.

How we share your Personal Data

ChicRoom Barcelona may share your Personal Data with companies that provide support services on behalf of ChicRoom Barcelona, such as web hosting services, data analysis or to market our products and services. This includes some websites of third parties, those that process credit card transactions and provide all kinds of customer service. Such third parties shall maintain the security and confidentiality of personal data and process such data in accordance with our instructions.

In some cases, ChicRoom Barcelona may ask you to negotiate directly with a third party in order to obtain such services. Also when you use the site to reserve a hotel room or for any other product or service, ChicRoom may provide your Barcelona hotel to such third party data.

With the exception of the disclosed information that has been referred to in this Privacy Policy, or as required by law in any relevant jurisdiction as mentioned below, and disclosure of personal data and information necessary for completing your booking with the accommodation of your choice sharing of certain personal data with selected partners where appropriate (your details will only be used for analysis and reporting), we will not disclose your personal information with third parties without your consent. However, we reserve the right to disclose your personal data to our associated companies (inside and outside of your home country), including employees of our partner companies (group) and our trusted agents and representatives that have access to this information with our permission and who need to know or have access to this information to perform the requested service (including customer service) and internal (audit / compliance) investigation.

ChicRoom Barcelona may, in fulfilling an applicable law, disclose the Personal Data to protect against any claim of responsibility, to respond in case of subpoenas, judicial processes, or legitimate requests by officials in charge of enforcing the law or otherwise required or necessary to comply with applicable law and those involved in any sale, function, or transfer all or part of our business or company. ChicRoom Barcelona may also, in accordance with applicable law, disclose Personal Data to enforce or apply the terms and conditions of our products and services and to protect the rights, property or safety of ChicRoom Barcelona, ​​our users and others.

In the situations described above, the recipient of the personal data may be within a jurisdiction that may not provide an equivalent level of data that existing laws in your home jurisdiction.

Our policy regarding cookies and pixel tags

Our site uses session and persistent cookies and pixel tags to collect and store certain information about the user. A cookie is a small piece of information that a website sends to your computer and is stored on the hard drive of your computer. Session cookies are required to keep you connected during your visit to the site and disappear from your computer when you close your browser. Persistent cookies remain on your computer after the browser is closed, but can be removed at any time via your browser settings.

By visiting our site, you accept the use of cookies and pixel tags as described. If you want to prevent your browser from accepting cookies, if you want to be informed each time a cookie is going to be stored on your computer or if you want to remove cookies from your computer, you must make the necessary changes in the settings of your internet browser, usually found in the "Help" or "Internet Options" section. If you disable or delete cookies in the internet browser settings, you may not be able to access important functions or features of this site, you will be prompted to re-enter your login information, and your use of the site may be limited. You must consider the option of not accepting a cookie does not mean that others do not receive or that you will be subject to online advertising or marketing analysis. This means that the network will no longer send information that is tailored to your web preferences and usage patterns yet. Please note that if you delete cookies from your computer or a different search engine you must re-enter all your details again.

Cookies ChicRoom Barcelona

ChicRoom Barcelona uses a session cookie to keep you connected during your visit to the site.

ChicRoom Barcelona uses persistent cookies to "personalize" the site for each user by remembering information about the user's visit to the site. ChicRoom Barcelona also uses persistent cookies or pixel tags to analyze your browsing behavior and your visit to the site. This allows us to improve the site and our services as we adapt our advertising according to the interests of our users. These cookies and pixel tags collect information on the pages visited on the site and searches performed.

How to access or modify your personally identifiable information

If you wish to update any personal data you have provided, or if you wish to exercise your right of access, rectification, deletion and opposition to the processing of your personal data under applicable law, you should contact us through our customer service team. To protect your privacy and security, Barcelona ChicRoom check your identity before granting access or modification of your Personal Data. Any access request will be answered within a reasonable time frame. You can also object to the processing of your Personal Data for the purpose of advertising and market research and opinion.

If you want to contact our customer service representatives about any privacy issues by e-mail, please write to:

Alternatively, you can send a letter to the ChicRoom Barcelona offices at the following address:

Chic Room Barcelona 

Customer Service

Rambla de Catalunya, 124, 1-1,

08008 Barcelona

If you want to contact us by phone, you can call our Customer Service Team on:

+933 682 107 (cost of international call).

Special consideration about the children.

All children under 18 can not use the accommodation booking services on our site. As a rule, children must be accompanied by parents or guardians who have booked accommodation, except that the Policy Establishment otherwise.


Privacy Policy ChicRoom Barcelona was originally written in Spanish. The language translations are published for your convenience but is not considered an official document. In case of discrepancy between the version in Spanish and any translation, the policy written in Spanish shall prevail.

Terms of Use 

Please read the Terms of Use ChicRoom Barcelona for details about using our site.


Information and bookings

Ask us for things to do in Barcelona, don't miss anything and make the most out of your trip!

For further information please don't hesitate to contact us at:

+34 933682107

+34 647841911

Opening hours: Monday to Friday from 9.30am till 6.30pm